How to Order

ONLINE
Please place your order on our website . Track your order progress once you have placed your purchase. See the menu at the top of the page for tracking orders.

TELEPHONE
If however, you would prefer to place a telephone order, please call  01793 840000 with your order details (9.30am to 5pm weekdays). Answer-phone when unavailable. Messages are checked regularly and I will return your call as promptly as I can.

POST
If you prefer to use the post please post your order details and cheque payable to A, D & P Ltd and post to: Say It With Words, 22 Springfield Crescent, Royal Wootton Bassett, Wiltshire, UK SN4 7AP.

DELIVERY INFORMATION                                                                                                                                                                                     I know how important your delivery date is to you. Once your order is received you will receive a confirmation that I have placed the order for you and checked the content of your order. Please allow 2 weeks for a commissioned piece of artwork. A proof will be sent via email. Any minor changes are included in the cost but where major author’s corrections are experienced you will be advised on the extra time required to your reviewed instructions and this will incur further artwork charges. Extra charges are by the hour at a rate of £35/hr. Artwork  is supplied rolled in a cardboard tube rather than flat as this form of delivery is less likely to get damaged and offers maximum protection for your artwork. When your goods are dispatched, I automatically send you an email confirming that your order has been dispatched and the expected date it will arrive. If you have any further questions or special requirements then please contact me.

A supplement may be charged for delivery to Highlands of Scotland, non-mainland UK addresses and non- standard items.
Please see the postage charge below:

Standard Delivery: £5.50 (UK Only) – signed for service
Ensure delivery 3-5 days from dispatch

Please note: If there is an item which is out of stock then the whole order will be put on back-order and the next day delivery option will not be valid. The postage charge will only be made once even if an order is part-shipped due to an item being back-ordered. Please check all goods on receipt as any damaged or faulty goods need to be reported within 7 working days.

ORDERING & PAYMENT

You can pay by credit card through the Paypal option in the cart. If, however, you would prefer to order over the telephone, please call our order line between 9.30am and 5pm on 01793 840000 with the details of the item(s) you would like to order. Payment is required with the order.

METHODS OF PAYMENT

Say It With Words accepts the following payment methods for orders:

  • Paypal
  • BACS (Please contact me to supply you with account details for money transfer)
  • Cheques
  • Visa Credit and Debit cards via the Paypal gateway
  • MasterCard card via the Paypal gateway
  • Maestro card via the Paypal gateway
  • Visa Electron card via the Paypal gateway

All payments must be in pounds sterling.

ORDER CONFIRMATION

When you have successfully placed your order you will be sent an email confirmation containing your order details. You will subsequently receive a final email confirming that your order has been despatched from Say It With Words.